The options are endless when it comes to deciding on a small office telephone system for your business. Finding both the hardware and software that are right for your company can be daunting, especially with the so many choices on offer.
Luckily, HNC Networks is here to help you. We will use our expertise to find a range of great options for you after assessing your requirements. You can definitely count on us to provide you with a selection of business phone systems that will satisfy your company’s needs and fall within your budget.
Businesses decide to change to small office telephone systems for two main reasons predominantly. The first is of course the cost. A traditional phone line could become an expensive choice as a small business grows. Whilst a single line may suffice initially, the need for more staff extension numbers, calls to expensive locations and an increase in conference calls would eventually make your telephone bill skyrocket. Not only is this pricey, but also lacks features that can improve the usability. This is the second reason that makes the companies decide to go for the switch. Just to mention a few advantages, using an office phone system allows the use of multiple lines and it includes features such as queue options, hold music, and voicemail. These can uplift the quality of your business and are often a cheaper alternative to the traditional phone line.
The number of telephone lines that your business might require will depend on a number of factors. The first point to consider is the number of people that will need to use a phone at the same time. This comprises of people making and receiving phones calls and also those who are waiting on hold.
Second, would the lines be used for other purposes? Never forget that phone lines can also be used for internet connections as well as merchant facilities. Business phone systems could mean that having more lines is not necessarily a costly decision; in effect, it permits businesses to dodge line rental charges and means that not all lines require a handset.
If you are considering having a system installed, ponder yourself with the following:
Many businesses across Australia have decided to use VoIP phone lines. This system is popular because of its low call rates and reduced line rental charges, making it a low-cost option for companies. But without high-speed internet, businesses will find it difficult to uphold good call quality whilst using VoIP. Improving internet quality would often mean more expenses. Another popular option among the businesses is a Hosted PBX telephone system. This system takes away the necessity to store telephone equipment & hardware at your business, while offering all the features that is essential in a business setting. By discussing your office environment, and by reviewing the current cost of your telephone usage, we can find the best office phone systems for your business at HNC Networks.
You should consider the type of phone access that your staff would require while deciding on what hardware you need for your office phone system. For example, some businesses will need to use hardware outside of the office, and therefore they must invest in devices that allow this. Correspondingly, it is wise to consider how other office systems will affect call quality. In some cases, companies will choose to have handsets in the office so as to avoid phone complications arising from computer system issues. We also offer a variety of diverse handsets to fit within the needs and budgets of businesses in Australia.
There is a possibility of an office phone systems to come with a large range of features for a fraction of what it would cost to add these to a traditional phone line. You only have to decide based on what your business needs. Think about whether you want your customers to be routed through an IVR system so that they can reach the correct department. Would the callers be placed on hold? If so, hold music option could be used. Have a look at the available options and decide which ones you could use to enhance your business quality.
For best business phone system solutions across Australia, contact HNC Networks today:
We will discuss your needs first by reviewing your current telephone accounts and find out what the business intends to do with its phone system.
We will make a proposal that would suit your business the best and show you the difference in cost and usability of your current setup.
When you are happy with everything that we have provided, we will organise a time to install your phone system and handle the transition to the new setup so that you can remain relaxed.